Terril Telephone Cooperative
Product Descriptions
Account Code Control: This feature prevents the use of a telephone by unauthorized individuals. A code must be dialed which is recognized by the switch, thereby allowing the use of the telephone. To set up your account codes dial 66 or to change your account code dial 65 and follow the instructions. The cost for account code control is $4.99 per month.
Anonymous Call Rejection: Allows a customer of Caller Identification - Name and/or Caller Identification - Number to reject calls for which calling name/number display information has been intentionally blocked. Only calls for which the information has been blocked are rejected. To activate dial *77 and to deactivate dial *87. This feature is $1.00 per month.
Automatic Call Back: Automatically redials the last number a customer dials. If the called party’s number is busy, a special tone will alert the customer when the called number becomes idle. Dial *66 to activate the feature and *86 to deactivate. Cost $1.00 per month
Automatic Recall: Enables a customer to perform an activation procedure and automatically redial the last incoming number without having to know the number of the calling party. Dial *69 to activate and *89 to deactivate. This feature is $1.00 per month
Basic Call Forwarding: Permits a customer to transfer all incoming calls to another telephone number. The customer pre-selects a second telephone number to which all incoming calls are automatically transferred. Calls may be transferred to a long distance message telecommunications point subject to the availability of the necessary facilities in the central office from which the calls are to be transferred. To activate dial 72# and dial 73# to deactivate. This feature is free.
Enhanced Call Forwarding includes the following: The cost for this feature is $1.50 /per month
Call Forwarding-Busy Line (Programmable): Allows a customer to have incoming calls forwarded to another number when the called number is busy. The customer can activate and deactivate the forwarding feature by dialing a code as well as establish or change the number which calls will be forwarded. Active this feature by dialing 76# and deactivate with 77#
Call Forwarding-Don't Answer (Programmable): Allows a customer to have an incoming call forwarded to another number if the customer does not answer after a predefined period of time. The customer can activate and deactivate the forwarding feature by dialing a code as well as establish or change the number to which calls will be forwarded. Active this feature by dialing 78# and deactivate with 79#
Call Hold: Allows incoming calls to be placed on hold and retrieved from the same or another extension. To put the call on hold dial*95 and to retrieve the call dial*96. The cost is $1.00 per month
Basic Call Waiting: By means of a tone signal a customer who is using his telephone is alerted when another caller is trying to reach that station. This permits putting the first call on hold so that a second call can be answered. Call Waiting Deactivation is also included. This feature gives Call Waiting customers the ability to control when Call Waiting functions on their line. Call Waiting is always on unless you deactivate it. When purchased this feature is always active. To deactivate for the current call dial 70# and the number you are calling. This is a free feature.
Enhanced Call Waiting: Allows a customer to receive a distinctive call waiting tone for calls from parties on a programmed list. To set this feature dial *61. The cost for this feature is $1.50 per month
Caller Identification-Number: Allows for the automatic delivery of a calling party's telephone number (including nonpublished and nonlisted telephone numbers) to the called customer, which gives the called customer an opportunity to decide whether to answer the call immediately or not. The number is displayed on customer provided equipment. When purchased this feature is always active. The cost for this feature is $2.99 per month
Caller Identification-Name: Allows for the automatic delivery of a calling party's name (including nonpublished and nonlisted telephone numbers) to the called customer, which gives the called customer an opportunity to decide whether to answer the call immediately or not. The name is displayed on customer provided equipment. To have Caller Identification Name you must first have Caller Identification Number. The name displayed shall be the name associated with the calling telephone number as shown on the Company's records. The Company, in its discretion, may abbreviate or limit that name for display purposes. The Company does not assure name accuracy, and it shall not be liable to any party for errors, omissions or mistakes. The Company's sole and only obligation shall be to reasonably correct errors in names when notified in writing of such errors. The service requires that you first have Caller identification - Number and is always on when purchased. The cost is $1.99 per month
Call Identification Blocking-Per Call: Enables a customer to control the disclosure of their telephone number or name and telephone number to a subscriber of Caller Identification (where technically feasible) by temporarily changing the public/private status indicator of the telephone number. A customer must dial a code before each call to change the indicator from public to private. "Public status" allows delivery of the telephone number or name and telephone number. "Private status" prevents delivery of the telephone number or name and telephone number. Per Call Blocking is provided at no charge. To block your number for a single call dial *67. This feature is available to everyone at no charge
Call Identification Blocking-Per Line: Provides a permanent private indicator on a customer's line. Once blocking is established on the customer's line, the private status cannot be deactivated by the customer. Rates and charges are provided herein. Federal, State and Local Law Enforcement Agencies, nonprofit domestic violence/sexual assault agencies and their staffs, and victims of domestic/sexual assault or individuals who express a personal safety need and sign a personal safety exemption form may be provided additional arrangements for private status and/or line blocking, on a line-by-line basis, at no charge. The certification form identifies the customer who is to receive Per Line Blocking at no charge and acknowledges that if a line is equipped with Per Line Blocking, that the telephone number and name will not be delivered to subscribers of Caller ID, including poison control centers, hospitals, medical centers and others who might use Caller ID to provide assistance. 911 is not affected. And, some subscribers of Caller ID Service may choose not to answer blocked calls.
The customer acknowledges the understanding of the above. Further, the customer releases the Company from all claims and liability, including personal injury caused by its errors, omissions and operation or malfunction of Per Line Blocking service. When purchased this feature is always on. The cost for this is $1.00 per month
Changed Directory Numbers: Allows calls to a changed directory number to be routed to a Changed Directory Number intercept facility. The cost for this service is $2.00 per month.
Customer Originating Trace Per Call: Allows a customer to activate an immediate trace of the last incoming call without requiring prior approval and intervention by telephone company personnel. The identification of the traced number is located at the telephone company. To activate dial *57. This feature cost $1.00 per month.
Distinctive Ringing: A central office based service which provides up to four distinctive ringing codes on incoming calls, using one individual access line. The distinctive ringing codes are achieved by assigning up to three additional telephone numbers to the access line. This service costs $5.00 per month
Do Not Disturb: Allow the subscriber to place their telephone in an apparent busy condition to all incoming calls without affecting the outgoing features of the line. This feature can be setup and removed by the subscriber. To activate this service dial *44 and to deactivate dial *45. The feature cost $1.00 per month.
Last Number Redial: This feature allows the subscriber to automatically redial the last number dialed at their telephone. To call the last number called, dial 11. the cost is $1.00 per month
Remote Call Forwarding: A service provided in lieu of an individual line whereby a call placed to a customer’s telephone number in one central office is automatically forwarded by Company central office equipment to another customer designated line. The service is always on when purchased. This feature cost $4.00 per month.
Selective Call Acceptance: Allows a subscriber to reject calls from any party that is not programmed on the subscriber’s Selective Call Acceptance list. Subscribers do not receive notification that calls were rejected. To setup this service dial *64 and follow the instructions. The cost for this service is $1.00
Selective Call Forwarding: Allows a customer to specify a special list of telephone numbers. Incoming calls placed to the customer from telephone numbers on that list will automatically be forwarded to a predefined telephone number. All other calls will be handled normally. The subscriber receives a ring reminder each time a call is forwarded but cannot answer the ring reminder. To setup this service dial *63 and follow the instructions. The cost for this service is $1.00
Selective Call Rejection: This feature allows a subscriber to reject calls from any party that is programmed on the subscriber’s Selective Call Rejection list. Rejected calls are routed to the Selective Call Rejection intercept treatment. To setup this service dial *60 and follow the instructions. The cost for this service is $1.00
Speed Calling (8 Code): Enables a customer to place calls to other telephone numbers by dialing a one-digit code rather than a complete telephone number. Customer may subscribe to only one of either the 8 Code capacity or 30 Code capacity on the same line. To setup this service dial 74# and follow the instructions. The cost for this service is $1.00
Speed Calling (30 Code): Enables a customer to place calls to other telephone numbers by dialing a one- or two-digit code rather than a complete telephone number. Customer may subscribe to only one of either the 8 Code capacity or 30 Code capacity on the same line. To setup this service dial 75# and follow the instructions. The cost for this service is $1.00
Three Way Calling: Enables a customer to add a third party to an existing call without operator assistance, thereby establishing a three-way conversation. The transmission may vary depending on the distance and routing necessary; therefore, transmission may not meet normal standards.
Wakeup Call: Allows a wakeup call to be set up to ring a subscriber’s telephone at a pre-programmed time.
Warm Line: This feature allows a call to be made to a programmed destination if no digits are dialed before first digit timeout. After picking up the handset, dialing can take place normally, or if no digits are dialed before timeout, the pre-programmed call will be made.
Hot Line Service: Allows a customer to establish a switched connection to a predetermined number when the customer's telephone goes off-hook. No dialing is required and the call is processed automatically to the predetermined telephone number.
Home Intercom: This feature allows a subscriber to use any extension in a home or business as an intercom device to call other extensions connected to the same line.
Voice Mail: Some of the feature of voice mail are: For a user Guide
Personalized Greeting You create a personal greeting for callers who reach your voice mailbox. Voice mail plays your personal greeting before recording the caller’s message.
User’s Tutorial The tutorial is activated automatically the first time you log into your mailbox. The tutorial is designed to familiarize you with the system and to walk you through the process of setting up your mailbox.
Time-Date Stamp Identifies the time and date each message was received in your voice mail.
Prompt Override You can select override voice prompts by choosing the required voice mail option at anytime.
PIN Security Personal Identification Numbers ensure security. Your voice mailbox cannot be accessed without the correct PIN. You can designate and change your PIN at anytime.
Message Waiting When you pickup your phone, a distinct stutter dial tone is played to indicate that you have new messages. When you play or delete your new messages, the normal dial tone is restored.
Multi-User Access If you have more than one voice mailbox, you can check all your messages by accessing the check-in number.
Urgent Message Notification Voice Mail can notify you at another phone or pager when urgent messages are received. You can turn this feature on or off. When off, then you are notified of all received messages.
For a user Guide to: